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Cancellation and Payment Policy

Payment Terms:
50% of rental amount is due on booking. The remaining 50% is due 60 days prior to arrival date. A 3.5% per day interest fee will be charged for all unpaid balances within 60 days prior to arrival date. Once the deposit is charged, the reservation is considered confirmed and the terms of the cancellation policy are binding.

Damages, Security and Rules Violations:
All Guests must sign a “GUEST DAMAGES AND RULES CONTRACT” authorizing Luxury Living Properties to charge their credit card (not a debit card) for the total cost of any and all property damage, excess cleaning required, disrespectful noise to other guests on the property and/or neighbors or any other rules violations outlined in the Guest Damages and Rules Contract if any occurs.

Cancellation Policy: Small Properties

60 Days Prior to Arrival Date:
100% refund minus a $50.00 processing fee.

59 Days Prior or less:
NO REFUND of 100% of the entire reservation fee, not just the 50% deposit.
100% refund if property is rebooked for your cancelled dates minus a $50 processing fee

Cancellation Policy for Large Groups

For groups renting the Washington Square House and/or Wedding Cake Mansion properties.
No Refunds / No Cancellations – NO REFUND of 100% of the entire reservation fee, not just the 50% deposit

  • 50% deposit of rental amount is due on booking.
  • The remaining 50% is due 60 days prior to reserved date.
  • 100% of Event Fees are non-refundable.
  • 100% refund if property is rebooked for your cancelled dates minus a $50 processing fee per each property of the collection.

Note: this applies to the Main House, Carriage House and Garden Suite if rented by the same group. Not just the Main House.

Occupancy: Take note of the maximum number of guests allowed in the homes before making your reservation. This policy is strictly enforced and will result in eviction if you are found in violation of the maximum guest policy for your rental home. Weddings, receptions, and parties of any kind are not allowed without a written request and approval. Properties are not available for rent to vacationing students or guests under the age of 25. This policy is strictly enforced and will result in eviction if you are found in violation of the maximum number of guests or minimum age of guest’s policy for your rental home.

Severe Weather Cancellations and Hurricane Season: We do not refund rents or deposits lost due to cancelled or shortened stays because of inclement weather. Departures due to inclement weather do no warrant refund of rent or deposit. We highly suggest you purchase a “CSA Vacation Rental Insurance Policy” to help recoup any lost payment in the event you are not able to attend your vacation, please contact CSA Travel Insurance Protection at (866) 999-4018. Hurricane Season runs June 1 to Nov. 30.

EVENTS: defined as any gathering of people over the maximum occupancy of the home. By reserving any of our homes you are agreeing not to hold any event at the home without prior authorization. If a guest is found to have held an unauthorized event in the home as defined above, they are subject to immediate eviction with no refund. Certain properties allow for PRE APPROVED events with a signed Event Contract.